Privacy policy

MANVO operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). MANVO is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect

We may collect or process the following categories of personal information depending on how you interact with the Services:

Contact details — your name, billing and shipping address, phone number, and email address.
Financial information — payment card details, transaction information, and payment confirmation.
Account information — your username, password, and account preferences.
Transaction information — items you view, add to cart, purchase, return, or exchange.
Communications — information you provide when contacting our customer support.
Device and usage information — your IP address, browser type, and how you navigate our store.

How We Use Your Information

Fulfilling orders — processing payments, shipping products, managing returns and exchanges.
Account management — creating and maintaining your account and sending order-related notifications.
Marketing — sending promotional communications by email or SMS. You may opt out at any time.
Security — detecting and preventing fraudulent or malicious activity.
Customer support — responding to your questions and resolving issues.
Legal compliance — meeting our obligations under applicable law.

How We Share Your Information

We may share your personal information with:

Service providers — Shopify and third parties who assist with payment processing, shipping, analytics, and IT management.
Marketing partners — to deliver relevant advertising, in accordance with their own privacy notices.
Legal authorities — when required by law, court order, or to protect our rights and the safety of others.
Business transfers — in connection with a merger, acquisition, or sale of assets.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them. To learn more about how Shopify handles your information, visit the Shopify Consumer Privacy Policy. You may also manage privacy-related requests through the Shopify Privacy Portal.

Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Opt out of marketing communications at any time via the unsubscribe link in our emails.
Request a portable copy of your data.

To exercise any of these rights, please contact us using the details below.

Security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and recommend reviewing their privacy policies before providing any personal information.

Children

Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority. If you believe a child has provided us with their information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.